Delivery and fulfillment policy

Shipping Policy Guidelines

All items in store take 1-3 business days to process.  Please add processing time to your shipping estimate below.

Orders that are high in value will be sent with a signature option.

Here is an estimate of the shipping times.  Due to factors that often affect shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times, based off of Canada Post estimates.

LocationEstimated Shipping Time
BCNext business day
AB, MB, SK1-2  business days
ON, QC Territories, Maritimes and small rural communities2-3 business days 3 business days

SHIPPING POLICY

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at [email protected] as soon as possible. We will do the best we can to make the necessary changes. However, once the package has been received by Canada Post, it is no longer in our control.

Exclusive Extracts will not be responsible for any Duties, Taxes, or Customs fees under any circumstances. Exclusive Extracts is not responsible for any fees that result from a package having incorrect information, addresses or abandoned.

Exclusive Extracts reserves the right to abandon the package(s) and will not be responsible for any refund.

Hours of Operation:
Monday to Friday 9 AM to 11 PM
Saturday & Sunday Closed

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